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A relationship of trust and confidence between employees of the Department of Inland Fisheries & Wildlife and the communities that we serve is essential to the effective operation of state government. Agency employees must be free to exercise their best judgment in the performance of their duties. Agency employees also have a special obligation to respect the rights of all persons. The Department of Inland Fisheries & Wildlife acknowledges its responsibility to establish a complaint system and procedures that not only will subject Inland Fisheries & Wildlife employees to corrective action when improper conduct has occurred, but that will also protect Inland Fisheries & Wildlife employees from unwarranted or spurious criticism when they discharge their duties properly. The purpose of these procedures is to provide prompt, just, and open disposition of complaints regarding the conduct of Inland Fisheries & Wildlife employees.
It is the policy of Inland Fisheries & Wildlife to encourage the public to comment when the conduct of the employee is believed to be improper. The Department of Inland Fisheries & Wildlife will make every effort to ensure that no adverse consequences occur to any person or witness as a result of having brought a complaint or for providing information concerning a complaint. Any Inland Fisheries & Wildlife employee who subjects a complainant or witness to such recrimination will be subject to appropriate disciplinary action.
All investigations shall comply with the provisions of the applicable collective bargaining agreement.
D. Notification to the Complainant
E. Administrative Responsibilities
If you wish to make a complaint about the actions of an employee of the Maine Department of Inland Fisheries and Wildlife, please contact Kim Pierce, Personnel Officer, at (207) 287-5055 and tell her that you wish to file a complaint.
Written complaints should be mailed to: Kim Pierce, Personnel Officer, Natural Resource Service Center, 155 State House Station, Augusta, ME 04333-0155. The report should identify yourself and contain specific details about your complaint.
The receipt of your complaint will be formally acknowledged in writing.
Your complaint will then be investigated. You may be contacted to provide additional information about your complaint.
The investigation will be handled as expeditiously as possible.
When the investigation of your complaint has been completed, the Commissioner will review the findings and you will receive a written explanation of the final disposition of the matter, within the limits of confidentiality laws.
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