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MEMA Home > Programs> Communication> News > Public Safety Communications Center (PSCC) Planning and Operations Workshop

Public Safety Communications Center (PSCC) Planning and Operations Workshop

 

May 2, 2011

 

According to the National Emergency Number Association there are several thousand PSCC’s in the U.S. Most are faced with enormous demands keeping personnel trained, keeping pace with changing technology and maintaining continuity of operations plans (COOP) in the event of a major disaster or event. This workshop helps PSCC supervisory personnel plan for continuity of operations in the event of evacuations, relocations or loss of capabilities. This training helps PSCC supervisory personnel plan for continuity of communications within those Plans in the event of evacuations, relocations or loss of capabilities. This workshop can be tailored to support other aspects of PSCC operations, including migration to new technologies. Depending on requestors’ needs, this workshop can encompass technical advice on Next Generation 9-1-1 (NG911) systems. This one day workshop provides participants a seminar – style venue for discussing current PSCC operations. OEC/ICTAP SME’s provide real world examples of plans for different COOP scenarios ranging from earthquakes to wild fires to hurricanes. In addition, they share best practices from around the Nation that can help participants identify and mitigate the risk to PSCC continuity of operations. The workshop includes breakout sessions in which participants define specific challenges to continuity of their centers’ operations and then brainstorm approaches to meeting them. The workshop then moves on to developing the outline for a COOP and appropriate annexes that document the operating environment, the potential challenges to operations, and specific planning for various relocation or evacuation scenarios.

Deliverables: - Soft copy of populated draft COOP Plan - Follow up review of COOP

MEMA has developed this Technical Assistance with OEC which focuses on Supervisory personnel in Maine’s PSCC’s This workshop will be held at Florian Hall at the CMCC at 0830 on June 15th, 2011.

Please contact Michael Grant or Steven Mallory at 207 624 4400 for availability and prerequisites.

 

Contact:

Steve Mallory, MEMA
207-624-4400
steven.mallory@maine.gov

 

Last update: 07/20/10