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STATE OF MAINE
PUBLIC UTILITIES
COMMISSION
242 STATE STREET
18 STATE HOUSE STATION
AUGUSTA, MAINE
04333-0018
Thomas L. Welch
William M. Nugent
Chairman
Stephen L.
Diamond
Commissioners
June 2001
Dear Consumer:
Under revised
rules established by the Public Utilities Commission in January, leaving
Standard Offer Service once you have purchased electricity supply from a
competitive provider and later shifted to standard offer service may require
you to pay a substantial “opt-out” fee.
Please review this letter and the enclosed material for an explanation
of when – and why – the opt-out fee applies.
The opt-out fee
applies to medium and large non-residential customers who purchase from a
competitive supplier, then take standard offer service, and return to the
competitive market without remaining on standard offer for at least 12
months. Customers who have not
previously purchased from a competitive supplier may leave standard offer any
time without an opt-out fee.
These rules are
not intended to discourage you from switching to competitive service, or to a
different competitive provider. They
are aimed at stopping “gaming” of the standard offer. “Gaming” is periodic switching from competitive service to
standard offer and then back again done to take advantage of seasonal or other
price differentials. This practice
drives up the cost of providing standard offer service, thereby causing higher
standard offer prices, and thus it must be discouraged.
The opt-out fee
applies regardless of how briefly the customer is on standard offer. Therefore, when switching suppliers you
should be sure that you are not without competitive service for any time, even
a day, because this brief entry to standard offer service will trigger the
opt-out fee. The opt-out fee is now
twice your highest monthly supply charge for your most recent period on
standard offer service.
You may be
eligible for a waiver if you accidentally trigger the opt-out fee, for example
by entering standard offer service for only a few hours or days while switching
from one competitive supplier to a new competitive supplier. To learn more about filing a waiver request,
see the enclosed Opt-Out Fee Frequently Asked Questions sheet.
We encourage you
to explore your competitive options by contacting suppliers licensed to serve
your area. A list of these suppliers is
available at www.state.me.us/mpuc/Electric
Supplier/licensees.htm or by calling the PUC Electric Choice Information
Line at 1-877-PUC-FACT.
Competitive
suppliers may be able to offer you better prices, terms and features than
standard offer. While we encourage you
to explore your options, if you decide to switch, you should be careful to time
your switch to avoid the opt-out fee.
Thank you for your
attention to this important matter.
Maine Public Utilities Commission
PRINTED
ON RECYCLED PAPER
PHONE:
(207) 287-3831 (VOICE) TTY: 1-800-437-1220
FAX: (207) 287-1039
“Opt-Out” Fee
Frequently Asked Questions
Maine restructured its electric industry in 2000, opening
the supply portion to a competitive market.
Maine consumers may now choose the company that produces their
electricity. Consumers who do not
choose a competitive supplier, or who leave the competitive market,
automatically receive “standard offer” service. The Public Utilities Commission sets the terms for standard offer
service. The prices for standard offer
are established by a competitive bid process based on current market
conditions.
To help keep the cost of standard offer service reasonable, an “opt out” fee is assessed -- in some situations -- when a customer who previously bought in the competitive market leaves standard offer. The information below highlights how and when this fee is triggered.
What is the Opt-Out Fee?
The opt-out fee is a charge assessed when certain customers
or aggregators -- who have previously purchased electricity supply in the
competitive market -- enter or default to standard offer service for less than
12 months.
Which customers can trigger the fee?
The following types of customers and aggregators will incur
an opt-out fee if they switch or default to standard offer service for less
than 12 months (except as noted below):
Who is not currently affected?
Why assess an Opt-Out Fee?
The opt-out fee
deters “gaming” of the standard offer, which is periodic switching from
competitive service to standard offer and then back typically done to take
advantage of seasonal or other price differentials. “Gaming” drives up the cost of providing standard offer service,
and standard offer prices, and therefore must be discouraged.
How much is the fee?
The fee is currently two times the highest month’s
electricity supply bill for the most recent period that the customer has been
on standard offer. The Commission may
increase the opt-out fee as noted below.
How can I avoid the Opt-Out fee?
When switching suppliers, make sure your supply contracts give you
continuous competitive service. Avoid
having one contract end before the next one begins. Transfers between competitive providers and into and out of
standard offer are typically done on your regular monthly meter-read date, so
when setting switchover dates, reflect this date in your contracts to avoid
even briefly defaulting to standard offer service.
If I am leaving Standard Offer and will owe an Opt-Out fee, whom should I
notify?
If leaving standard offer before the 12-month point, notify your
distribution utility.
What if I accidentally trigger the Opt-Out Fee? Are waivers available?
Waivers may be granted to customers who accidentally trigger
the opt-out fee by entering standard offer service for a brief period. For example, customers who are switching
from one competitive supplier to another and enter standard offer service for a
limited period may be eligible for a one-time waiver of the opt-out fee. Each waiver request is individually reviewed
and decided on its unique facts.
How do I request a waiver?
Send a letter requesting a waiver, and explaining how you
triggered the opt-out fee and why you believe it should not apply, to: Dennis
Keschl, Administrative Director, Maine Public Utilities Commission, 18 State
House Station, Augusta, ME 04333-0018.
Who gets the opt-out fee?
The distribution company assesses and collects the opt-out
fee, but then pays it to the standard offer provider or providers who served
the customer in question, to help defray the higher costs the provider incurs
serving short-term standard offer customers.
Can the Opt-Out Fee ever go up?
Yes. The PUC may set a higher
opt-out fee if it finds that one is necessary to maintain the deterrent
purposes of the fee or to obtain reasonably-priced standard offer service.
Should I still explore my competitive options?
Yes, we encourage
all consumers to explore their options.
Competitive suppliers may be able to offer you better prices, terms and
supply features than standard offer.
How can I get a list of licensed suppliers serving my area?
Check out the list
on our website at
www.state.me.us/mpuc/Electric
Supplier/licensees.htm or
call us at 1-877-PUC-FACT.