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A Publication Featuring The Information Services Technology of Maine State Government

 

Palm Handheld1 - In Action

By Terry Sandusky

Dear Editor,

I am using a Palm III Handheld to do general work through Outlook and Word. I am also using Desktop-to-Go to synch with Outlook and Documents-to-Go to synch with Word and other programs. As part of the Documents-to-Go, there a second program called Attachments-to-Go which allows the downloading of e-mail attachments, which you may read on the Palm. The attachments are kept under a separate menu item on the Palm and not immediately with the actual e-mails to which they are attached.

Additionally, I use a program called Jot that allows me to use a more natural graffiti alphabet that is closer to normal handwriting. My latest addition is a Palm folding keyboard, which has dramatically changed my note taking at meetings. This is an excellent tool and is simple to use. It makes taking a notebook computer to a meeting obsolete.

I did originally use Palm with Lotus Organizer, which worked fine, but when the department went to Microsoft Office I made the switch. With Outlook all the alarms were accidentally turned on, so for the last two days while my commissioner was visiting, the Palm's alarms kept sounding at ten and five minutes before our next appointment. We seemed to be on time for most of our events with this gentle reminder.

To make things go smoothly, I have a synchronizing cradle on my office computer, my secretary's computer in Presque Isle, my secretary's computer in Bangor, and my home computer, and a synchronizing cable on my notebook. All are kept up to date as I walk by or am working on various projects.

I can't call any of this innovative, but I do have considerable experience. By the way, I have dropped the Palm III Handheld from waist height on to the concrete and tile floor at the Aroostook Centre Mall four times, and it keeps on ticking, computing and reminding. Try that with your Gateway, Dell, Compac, or H-P notebook (don't it isn't a good idea even once).

Finally, I recommend that if you are interested in purchasing a Palm Handheld (originally called Palm Pilots, and then Organizers), then select whichever model you would like and can afford, keeping in mind that "x" models with the larger memory are ultimately your best choices. Spend your money on color if you absolutely have to have color, but also accept some reduced capacity and function. Remember there are more than 15,000 registered Palm programmers developing uses for these little jewels. The future is bright whether with a Palm Handheld, or a Handspring Visor (developed by the originator of the Palm).

Terry Sandusky is the Facility Director of the Aroostook Residential Center, and Aroostook Area Manager for DMHMRSAS Region 3 in Presque Isle. He has been in this position for 23+ years and with the department for 25 years. For 20 years he managed services for people with mental retardation and for the last five he has had added duties in mental health and children services within the region. The Palm Organizer was a gift from Terry’s son, and "a very good son he is" Terry notes. By e-mail reach him at terry.sandusky@state.me.us, or by telephone 764-2010, or even by snail mail at DMHMRSAS Region 3, P.O. Box 1285, Presque Isle, 04769.

1. In the September issue, I invited users of hand held computer devices in State government to relay their experiences, including innovative uses. ~ Mary N. Cloutier, Editor


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